Question 1

Is my text really not stored?

Accepted Answer

By default, your text is processed in memory and discarded after anonymization — only detection metadata is logged. Admins can adjust logging from completely off to full content for compliance. Your text is never used for training.

Question 2

Does anonymization happen in my browser or on a server?

Accepted Answer

The extension intercepts your text in the browser, but anonymization is performed on our servers using advanced NLP models. Your text is sent securely, processed, and the anonymized version is returned — typically in a few seconds depending on text length.

Question 3

What happens after the 14-day free trial?

Accepted Answer

After the trial ends, you have a 3-day grace period to choose a plan. No credit card is required to start, and you can cancel at any time.

Question 4

What types of sensitive data does ProtectedAI detect?

Accepted Answer

ProtectedAI detects 16 entity types including names, emails, phone numbers, dates, locations, SSNs, passport numbers, credit cards, IBANs, IP addresses, and more. You can also create custom recognizers.

Question 5

Which AI platforms are supported?

Accepted Answer

ProtectedAI supports prompt anonymization on 19 platforms including ChatGPT, Claude, Gemini, Copilot, Perplexity, Grok, Mistral, DeepSeek, and more.

Guides & insights

Enterprise Chrome Extension Deployment Guide